Virtual access to your dedicated provider

Virtual access to your dedicated provider

Primary care, when and where you need it

You don’t have to coordinate your own care. With virtual primary care through Premise Health, you have access to a dedicated provider by phone or video. It’s just like seeing a primary care provider (PCP) in person, but without the waiting room, commute or disruption to your day.


Skip the various appointments at different offices and trying to communicate with multiple providers. Instead, designate one of our virtual primary care providers as your PCP. They’ll become your trusted health ally and help you better prioritize your health.

Virtual visits with the same provider

When you use virtual primary care, your dedicated provider develops a trusting relationship with you. We are not only treating the symptoms that caused you to request a visit, but also create a personalized care plan specific for you, so we can best monitor your health on a consistent basis.

Plus 24/7 access to care when and where you need it

In addition, you have on-demand access to a team of providers who are available 24/7. They understand your health history and communicate with your PCP. This way, you have a full virtual care team dedicated to your wellbeing.

 

While virtual primary care may work for many of your health needs, there may be instances where you need in-person care. If this happens, your virtual primary care team is here to get you to the right in-network care in your community.

Services

Virtual primary care services available to you:

  • Preventive Care
  • Medication management
  • Condition management
  • Chronic care
  • Wellness
  • Short-term illness 
  • Ergonomics
  • Travel medicine
  • Preventive Care
  • Medication management
  • Condition management
  • Chronic care
  • Wellness
  • Short-term illness
  • Ergonomics
  • Travel medicine

How to get started

If you haven’t already, take some time to learn more about our virtual primary care providers. Your health is personal, so let us know if you’d like to see someone specific. Our providers are available in all 50 states. This means you can get the care you need, wherever you are in the U.S.

 

  • If you’re ready to get started, call (800) 473-1330 and select option 2.
  • For access to 24/7, on-demand care, log in to your My Premise Health account through the app or on mypremisehealth.com. Select “Get Care Now,” follow the prompts and a provider will be with you as soon as possible.

Meet your virtual primary care team.

Dr. Heidi Morris, DO, MHA
Physician, Virtual Health

Dr. Heidi Morris has 30 years of clinical experience as a Family Physician. Dr. Morris is board-certified in family medicine. As a graduate of Ohio University College of Osteopathic Medicine, Dr. Morris served as an Assistant Dean for OUCOM. She has completed a Master of Health Administration and two fellowships. One of her fellowships was in health policy which has pushed her to embrace what she feels is the direction of medicine today – virtual health. With the evolution of healthcare, Dr. Morris is looking forward to her work with Premise Health ‘seeing patients’ virtually. She has two daughters in college, two dogs, two collard doves and two grand dogs that she is devoted to and loves very much. Dr. Morris enjoys cooking and baking with her daughters at home. She also considers shopping an athletic sport! Dr. Heidi Morris is available to provide virtual primary care in all 50 states.

Dr. Asha Robinson-Parks, MD
Physician, Virtual Health

Dr. Asha Robinson-Parks is a seasoned, board-certified Family Medicine Physician with a depth of experience treating newborns through geriatric patients. Upon completion of her residency at Georgetown University, she served as the Medical Director and Clinical Instructor in underserved communities in Washington, D.C. and Maryland. Providing timely and appropriate access to telemedicine has been a priority throughout her career. As a detail-oriented provider, she strives to discover the subtleties of member needs and to empower members to take active roles in pursuing their unique wellness identities. She values collaboration and a shared commitment. Dr. Asha Robinson-Parks is available to provide virtual primary care in all 50 states.

Dr. Luis A. Mojicar, MD
Physician, Virtual Health

Luis A. Mojicar, MD is a board-certified Family Physician with a fellowship training in Primary Care Sports Medicine. Dr. Mojicar has 24+ years of experience in medical practice. He has held roles to include Associate Professor, Medical Director, Staff Physician and Telehealth Physician. Dr. Mojicar has been with Premise Health (or a predecessor company) since 1980. Dr. Luis Mojicar is available to provide virtual primary care in all 50 states.

Dr. Neha B. Shah, MD.
Physician, Virtual Health

Dr. Neha B. Shah is a board-certified Family Medicine Physician. She received her medical degree from the University of Alabama School of Medicine in 2008 and completed her residency in Denver, Colorado in 2011. She has practiced both hospital and outpatient medicine with an interest in health policy and access to care and finds telemedicine the best way to meet patients where they are and minimize barriers to healthcare. Dr. Shah is passionate about evidence-based medicine and thoroughly enjoys creating meaningful provider-member relationships that she believes are the key to effective and quality medical care. Further, she strives to engage patients in their own preventive care and wellness and prioritizes the person not the disease. When not working, she enjoys spending time with her family, traveling, and Alabama football! Ask us if Dr. Neha B. Shah is available to provide virtual primary care in your state.

Dr. Traci-lyn Eisenberg, DO
Physician, Virtual Health

We are excited to welcome Dr. Traci-lyn Eisenberg at the end of February 2022.

Dr. Traci-lyn Eisenberg is a proud Osteopathic Family Physician. Originally from New Jersey, she attended medical school at Nova Southeastern University College of Osteopathic Medicine and finished her residency at Broward Health Medical Center. Dr. Eisenberg is passionate about family medicine and osteopathic medicine and is the current President of the Florida Society of the American College of Osteopathic Family Physicians. She takes a special interest in serving the needs of the LGBTQI community and is comfortable with PrEP and HIV medicine. In her spare time, Dr. Eisenberg enjoys running and recently completed her second NYC marathon. She loves traveling and is always planning her next great adventure.

Dr. Ahmad Saab, MD
Physician, Virtual Health

Dr. Ahmad Saab is a board-certified Family Physician. He completed his Family Medicine Residency through State University Medical Center at Stony Brook University in New York. He has a master’s degree in Public Health. Dr. Saab has 40 years of national and international experience as a Family Physician, Telemedicine Physician, Telehealth Physician and Clinical Informatics Consultant. His experience also includes acting Director of Clinical Informatics and previous Chairman of Family Medicine. Your wellbeing is his number one priority. Ask us if Dr. Ahmad Saab is available to provide virtual primary care in your state.

Dr. Sharone Jensen, MD
Physician, Virtual Health

Dr. Sharone Jensen is a board-certified Emergency Medicine Physician, providing compassionate care to her patients for over 20 years. She received her Doctor of Medicine at the University of Vermont College of Medicine and completed her residency in Emergency Medicine at Robert Wood Johnson University Hospital Systems campus in Camden, New Jersey. Dr. Jensen’s comprehensive background also includes a bachelor’s degree in Nutrition from the University of Minnesota and master’s degree in Physiology awarded by Columbia University. Prior to becoming a provider, Dr. Jensen served the community as a dietitian, cardiac rehabilitation specialist and fitness instructor. Drawing upon her multi-faceted education and training to provide excellence in patient care, Dr. Jensen has extensive experience in the disciplines of Emergency Medicine, Urgent Care, Oncology Urgent Care, Primary Care/ Preventive Medicine and Pain Management. In her free time, she enjoys long walks with her German Shepherd mix Gracie, as well as following various collegiate athletic activities, especially football and hockey. Ask us if Dr. Sharone Jensen is available to provide virtual primary care in your state.

FAQs

Virtual primary care is a digital healthcare service through Premise Health that is available to all Disney Cast Members, employees and covered family members enrolled in a Disney-sponsored Cigna or Allegiance medical plan. It offers management of your ongoing care needs as well as 24/7/365, on-demand access to care with a virtual primary care provider (PCP) from anywhere within the United States. You can even designate a PCP if you prefer to see the same provider on an ongoing basis. Virtual primary care visits are available through the My Premise Health app or online at mypremisehealth.com by phone or video.

If you have a designated virtual primary care provider and would like to request a visit with them, log in to your My Premise Health account through the My Premise Health app or at mypremisehealth.com. You will then send your provider a message, including the reason for your visit. Your provider will respond to your message with their availability. You may also call your dedicated virtual primary care phone number.

 

If you need to designate your virtual primary care provider, you can establish care call (800) 473-1330 to speak with a member of our virtual care primary team for next steps.

The Center for Living Well is open to active eligible Disney employees, Cast Members and covered family members enrolled in a Disney-sponsored Cigna or Allegiance medical plan.

You’re in luck! You have several great options:

  • You may keep your Center for Living Well PCP, and you may still see your PCP in person or virtually during office hours. Call (407) 934-4100 or use the My Premise Health app to schedule an office or virtual visit.
  • You may keep your Center for Living Well PCP and utilize “Get Care Now” on your My Premise Health app, for access to virtual care 24/7/365.
  • You may choose to designate a virtual primary care provider as your PCP. While virtual primary care may work for many of your health needs, there may be instances where you need in-person care. If this happens, your virtual primary care team is here to get you to the right in-network care in your community, which could include the Center for Living Well.

Yes. If you would like to see a provider now, start by logging in to your My Premise Health account through the My Premise Health app or at mypremisehealth.com. On your dashboard, select “Get Care Now.” From there, simply follow the prompts to see the next available provider as soon as possible.

Yes. One reason Disney partnered with Premise Health is to provide you with confidential care. We will never provide any of your healthcare information to your employer. Premise Health also operates through a private network and software systems that cannot be accessed by other members or company staff. Your personal health information is confidential, and your data is kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records.

Virtual primary care was designed to treat your preventive, short-term and long-term health needs. If you are experiencing a medical emergency, please dial 911 to get the medical attention you need.

Virtual primary care visits are just like in-office visits. You will discuss your medical needs with your provider, and they will diagnose and prescribe medications when medically appropriate. Virtual primary care providers do not prescribe controlled substances, non-therapeutic drugs or other drugs that can be harmful due to their potential for abuse.

Disney has expanded its partnership with Premise Health, the current third-party vendor that operates the Center for Living Well. Premise Health provides a higher level of quality care and makes your healthcare experience easier, more convenient and more affordable.

My Premise Health is your member portal. It’s a secure online and mobile tool that you can use to manage your health information. My Premise Health connects you to your health by providing convenient access to:

  • Message your providers
  • Conduct virtual visits
  • View visit history
  • See your test results
  • Connect your devices
  • And more

You're Invited

The Center for Living Well – Gaea Center is excited to offer an educational webinar focused on Fertility and Mental Health from 6:00 p.m. – 6:45 p.m. ET on Tuesday, May 31, 2022.


To register for the virtual event, please click here.


Registration is required. We hope you can join us.