Frequently Asked Questions

Frequently Asked Questions

General Questions

Monday – Friday: 7 a.m. – 7 p.m. EST
Saturday, Sunday & Holidays: 8 a.m. – 6 p.m. EST

1530 Celebration Blvd, Ste 200

Celebration, FL 34747

The Center for Living Well is open to active eligible Disney employees, Cast Members and covered family members enrolled in a Disney-sponsored Cigna or Allegiance medical plan.

You can schedule an appointment online, or call 407-934-4100.

You can reach the pharmacy by calling 407-934-2030. 

If you are experiencing a medical emergency, please call 9-1-1. 


The Center for Living Well – Celebration requires appointments. Same-day appointments will be accommodated; either virtually or in-person.  

The Center for Living Well – Celebration is your first stop for a diagnosis, routine primary care, prescription refill, annual physical, immunization, or lab work. The Center is equipped to handle a variety of personal medical needs. Please visit theservices page for more detailed information. 

The Center for Living Well – Celebration provides comprehensive primary healthcare exclusively for Disney employees, Cast Members, and family members enrolled in a Disney-sponsored medical plan. We cannot bill secondary insurance plans.

If you are not covered by a Disney-sponsored medical plan, you can’t utilize the Center for Living Well – Celebration. However, you can utilize the Pharmacy for OTC medication purchases, which are deeply discounted. 

Yes, the Center can perform blood draws ordered by an outside provider, as long as you are enrolled in the Disney-sponsored medical plan. Make an appointment for the lab by either calling the Center or by visiting our patient portal. Please bring your lab orders with you to your appointment.

The Center for Living Well – Celebration offers basic first aid as well as emergency care in certain situations. The center is not an approved provider for workers’ compensation claims. However, Health Services, conveniently located across the street from the Center for Living Well – Epcot, handles all on the job injuries for Cast Members. 

If you are experiencing a medical emergency please call 9-1-1. 

Yes, the center is open from: 

Monday-Friday: 7 a.m. – 7 p.m. EST 
SaturdaySunday, and Holidays: 8 a.m. – 6 p.m. EST 

Please work with your supervisor to ensure proper notice/coverage for your position.

Premise Health operates the Center for Living Well and maintains partnerships with VSP for Vision, Quest for Lab Services and Kindbody for the Gaea Center.

Your personal health information is confidential, and your data is kept secure. The Center for Living Well – Celebration operates in accordance with HIPAA and works diligently to protect all health records. Premise Health can’t share any personal health information without your permission. Rest assured, your personal health information is not shared with your employer. Notice of privacy practices are available for review in our centers.

No, the Center for Living Well – Celebration is offered as an onsite convenience for Disney employeesCast Members, and their family members enrolled in a Disney-sponsored medical plan. 

As protocols surrounding the pandemic continue to change and evolve, it’s important that you check with the center to ensure they are open and taking appointments before you plan a visit. We are following the Centers for Disease Control and Prevention (CDC) guidelines and taking all the necessary precautions to provide a safe environment for you and our staff. Please refer to the CDC for the latest information regarding COVID-19.

You're Invited

The Center for Living Well – Gaea Center is excited to offer an educational webinar focused on LGBTQ+ Fertility and Family Building from 6:00 p.m. – 6:45 p.m. ET on Tuesday, June 28, 2022.


To register for the virtual event, please click here.


Registration is required. We hope you can join us.